The problem
Dashboards existed, but complex questions still required analysts to stitch together many queries in spreadsheets and pivot tables. Decision-makers waited on IT, and one quiet spreadsheet error could break the answer.
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In productionGrowth + new recurring revenue
AI Q&A Layer over Business Intelligence
US retail-analytics / BI SaaS vendor
Plain-language answers over the existing data model, no analyst required.
Outcome
New recurring-revenue module
A passive reporting product became a paid AI layer that every business user can query.
What we built
- A natural-language AI layer over the existing BI data model.
- Precise retrieval and calculation logic for questions such as quarterly sell-through across top products.
- Charted answers delivered in seconds without SQL, exports, or spreadsheets.
Business impact
Usage expands from a few analysts to merchandising, planning, operations, and executive teams. That supports seat expansion, higher-tier upsell, and stronger net revenue retention.
Why it stands up
Users ask business questions in plain language and receive precise answers and charts from the existing structured data model.
Live in production
Precise natural-language retrieval over structured data
Delivered as a productized revenue-generating module
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