In rolloutMargin + growth

AI Voice Agent for Vendor Bank Account Verification

Fintech payment-security provider

Callback verification calls, automated end to end at human conversation level.

Outcome

New markets, no local callers

Verification coverage reaches markets that previously required on-the-ground callers.

The problem

Vendor bank account verification depends on callback calls that block business email compromise and payment-redirection fraud before a new vendor is paid. Human callers made the process costly, inconsistent, and hard to scale internationally.

What we built

An AI voice agent that conducts callback verification conversations itself.
Conversation flows designed for human-level interaction in a sensitive AP / procure-to-pay control.
Repeatable machine execution so every verification follows the same standard.

Business impact

A sensitive fraud-control process becomes more consistent and cheaper per call, while expansion into markets that used to require local callers creates new customer and revenue opportunities.

Why it stands up

The voice agent runs sensitive callback controls consistently and at lower cost per call, unlocking market expansion.

In rollout

Automates a human-only AP fraud-control stage

Human-level conversation with machine-level consistency

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